Privacy Policy

Last Updated: November 24, 2025

Introduction

COGNISTACK LABS LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our image compression service.

Information We Collect

We collect minimal information necessary to provide our services:

  • Account Information: When you create an account, we collect your name and email address.
  • Payment Information: Processed securely through our payment partners. We do not store full payment details.
  • Usage Data: We may collect information about how you use our service to improve performance.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and send transactional emails
  • Communicate with you about updates and offers
  • Comply with legal obligations

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at COGNISTACKLABSLTD@outlook.com for assistance.

Terms of Service

Last Updated: November 24, 2025

Acceptance of Terms

By accessing or using our service, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Use of Service

You agree to use our service only for lawful purposes and in accordance with these Terms. You are responsible for ensuring you have the right to compress any images you upload.

Intellectual Property

Our service and its original content are owned by COGNISTACK LABS LTD and are protected by copyright and other intellectual property laws.

Limitation of Liability

COGNISTACK LABS LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our service.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

Refund Policy

Last Updated: November 24, 2025

Money-Back Guarantee

We offer a 7-day money-back guarantee. If you're not satisfied with our service for any reason, contact us within 7 days of purchase for a full refund.

How to Request a Refund

To request a refund, please contact our support team at COGNISTACKLABSLTD@outlook.com with your order details and reason for the refund request.

Refund Process

Refunds are typically processed within 5-10 business days and will be issued to the original payment method.

Contact Us

If you have any questions about these legal terms or our service, please contact us:

Company: COGNISTACK LABS LTD

Email: COGNISTACKLABSLTD@outlook.com

Phone: +44 7734700151

We aim to respond to all inquiries within 24-48 business hours.